At sx111, your privacy is taken seriously. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use and store it, who we share it with, and what rights you hold over your own information. We believe in plain language — no legal fog.
Six core promises sx111 makes to every registered player regarding the handling of personal data.
This Privacy Policy ("Policy") describes how sx111 ("sx111", "we", "us", "our") collects, uses, stores, and protects the personal data of users ("Player", "User", "you") who register for or access the sx111 platform at https://sx111.net, including all associated games, betting services, promotional features, and customer support channels (collectively, the "Services").
sx111 is committed to protecting player privacy and maintaining transparency about data practices. This Policy is written in plain English to be as clear and accessible as possible to our Pakistani user base. However, it is also a legally binding document and should be read carefully in its entirety.
By registering an account with sx111 or continuing to use the platform after the effective date of this Policy, you acknowledge that you have read and understood these privacy practices and consent to the processing of your personal data as described herein.
sx111 collects personal data through several channels. The categories of data we collect are described below:
When you create an sx111 account, we collect:
Prior to your first withdrawal, sx111 conducts Know Your Customer (KYC) verification. This may require:
We collect records of all deposits and withdrawals processed through your sx111 account, including transaction amounts (in PKR), payment method type, transaction timestamps, and reference identifiers. We do not store full card numbers or complete banking credentials.
We collect data about your use of the sx111 platform, including:
When you access sx111, our servers automatically collect:
When you contact sx111 customer support via email or live chat, we retain records of those communications, including your messages, our responses, and any documents or screenshots you share. This data is used to resolve disputes, improve support quality, and maintain account records.
sx111 uses the personal data we collect for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, device data |
| Age and identity verification (KYC) | Registration data, KYC documents |
| Processing deposits and withdrawals | Financial transaction data, KYC data |
| Providing and personalising gaming services | Gameplay data, registration data |
| Detecting and preventing fraud and cheating | All data categories |
| Anti-money laundering (AML) compliance | Financial data, KYC data, gameplay data |
| Responsible gaming monitoring | Gameplay data, session data, financial data |
| Customer support and dispute resolution | Support data, account data |
| Sending promotional communications (with consent) | Email address, phone number |
| Platform analytics and improvement | Technical data, gameplay data (anonymised) |
| Regulatory reporting and legal compliance | All data categories as required |
sx111 does not use automated decision-making or profiling that produces legal or similarly significant effects on players without human review.
sx111 processes personal data under the following legal bases:
sx111 may share your personal data with the following categories of recipients under strictly controlled conditions:
We engage trusted third-party service providers who process data on our behalf under binding data processing agreements. These include: KYC and identity verification providers, payment processors (JazzCash, EasyPaisa, Raast, HBL, UBL, Meezan Bank technical partners), cloud hosting and infrastructure providers, customer support software platforms, and fraud detection services.
Live dealer and slot game content on the sx111 platform is delivered by third-party game studios. These studios may receive anonymised or pseudonymised gameplay data (such as session identifiers and bet histories) for game integrity and RNG audit purposes. They do not receive your name, CNIC, or financial details.
sx111 will disclose personal data to competent regulatory authorities, law enforcement agencies, or financial intelligence units where required to do so by applicable law, court order, or the conditions of our international gaming licence. We will not notify you of such disclosures where legally prohibited from doing so.
In the event of a merger, acquisition, or sale of all or part of the sx111 business, player data may be transferred to the acquiring entity as part of the transaction. You will be notified of any such transfer and the privacy practices of the new entity before the transfer takes effect.
All payment transactions on the sx111 platform are handled through PCI-DSS compliant payment processors. sx111 itself does not store, process, or transmit full payment account credentials on its own infrastructure. What sx111 does retain are transaction records — amounts, timestamps, method type, and reference identifiers — which are necessary for account history, dispute resolution, and regulatory compliance.
For JazzCash and EasyPaisa transactions, your mobile wallet number is stored in encrypted form to enforce our return-to-source withdrawal policy and to comply with AML record-keeping requirements. This number is never shared with third parties for marketing purposes.
sx111 uses cookies and similar tracking technologies to operate the platform, improve performance, and (with your consent) deliver relevant promotional content. The categories of cookies we use are:
You can manage cookie preferences through the consent banner displayed on your first visit, or at any time via the Cookie Settings option in your account settings. Withdrawing consent for non-essential cookies does not affect your ability to use the platform.
sx111 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised in accordance with our internal data disposal procedures.
sx111 implements a layered set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
Notwithstanding the above, no internet-based system is completely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, sx111 will notify affected players without undue delay and will take immediate remediation action.
As an sx111 player, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Privacy Rights Request".
sx111 will respond to all verified privacy rights requests within thirty (30) calendar days. Where a request is complex or involves large volumes of data, we may extend this period by a further thirty (30) days and will notify you accordingly.
The sx111 platform is strictly for adults aged 21 years and above. sx111 does not knowingly collect personal data from any person under the age of 21. Registration requires affirmative confirmation of age, and all accounts are subject to age verification as part of the KYC process.
If sx111 becomes aware that a registered account belongs to a person under the age of 21, the account will be immediately closed, all associated data will be securely deleted (subject to any mandatory legal retention obligations), and any deposits made will be returned to the originating payment method.
If you are a parent or guardian and believe that a minor may have accessed the sx111 platform, please contact us immediately at [email protected] and we will investigate promptly.
sx111 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform services. When material changes are made — meaning changes that significantly affect how we collect or use your personal data — we will notify registered players via email at least fourteen (14) days before the updated Policy takes effect.
Minor updates, such as typographical corrections or clarifications that do not change the substance of our data practices, may be made without advance notice. The "Last Updated" date at the top of this page always reflects the most recent revision.
Your continued use of the sx111 platform after the effective date of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with a material change, you may request account closure before the effective date.
For all privacy-related queries, data rights requests, or complaints regarding how sx111 handles your personal data, please contact our Data Protection team:
If you are not satisfied with sx111's response to a privacy complaint, you have the right to escalate your complaint to the relevant supervisory authority under the jurisdiction of sx111's international gaming licence. Details of the applicable authority will be provided upon request.
For responsible gaming concerns, self-exclusion requests, or deposit limit queries, please visit our Responsible Gaming page where account restriction tools are available immediately without needing to contact support.